In an effort to slow the spread of coronavirus, companies around the world close their offices and ask employees to work from home. The global pandemic has accelerated the reliance on technology and services for remote work in order to keep business going.
Increased Usage of Collaboration Tools
While big tech companies like Microsoft and Slack aggressively push their business collaboration tools, this South Korean startup is riding the wave of a surge in new sign-ups.
In March, they reported that MoM growth in active users had more than doubled, and inbound leads are up 71% YoY. There are now over 230,000 teams using their service.
Recognized as the leading SaaS tool in Asia and ranked #1 in Korea and Taiwan, Toss Lab is now looking to expand to the Middle East.
Scaling Business in a Time of Crisis
Enterprise collaboration software is expected to be a $4.8 billion market by 2023, according to Gartner Inc. As virtual communication becomes essential to business, companies providing remote work tools are taking strategic steps to gain market share.
Toss Lab teams up with Netaq, an Abu Dhabi based e-solutions company part of Bin Mejren Group, to capture emerging markets in the Middle East. The two companies launched a joint COVID-19 program providing JANDI Enterprise Service free to all companies that require remote work support.
“By providing collaboration and real-time communication services, teams can work remotely, helping to protect the safety of employees and maintain business continuity.” – Mohammed Al Kaff, Group CEO at Netaq.
Adapting to Remote Work Culture
When coronavirus hit South Korea, employees in Toss Lab HQ had to switch to remote work overnight. Their own team collaboration platform, JANDI enabled them to stay connected and continue to work together with little impact to the business.
“As a tech startup, agility has always been part of our genetic code, and it’s been working for us since 2015.” – Renad Jabaji, Head of Toss Lab Middle East.
The sudden question being asked is now is how to effectively work from home? Toss Lab’s COO, Jinho Yang shares these five tips:
• Make a schedule or establish a routine and stick to it
• Create a workspace separate from your personal space
• Communicate with your team just as you were in the office
• Ensure that all your tools (internet, microphone) work properly
• Take breaks during the day to rest
JANDI provides teams with a platform for group messaging, secure file-sharing, task-management, video-conferencing and advanced security settings and administration. The enterprise subscription fee of $9 per user per month has been waived. Since the launch of the Covid-19 program, more than 200 companies have signed up.