One of Bahrain’s leading telecom service operator, Batelco shared its experience in conducting digital transformation exercises throughout its operating footprint in 14 locations throughout the word at the TMForum Digital Transformation Middle East Conference in Dubai, UAE

Batelco’s Chief Digital Officer Karan Ponnudurai mentioned at his keynote speech that the telecommunication company is implementing a digitization strategy across its network of companies with the aim of ensuring that all customers have access to the latest communications solutions.

“While many organizations have realized the need for transformation in view of the changes in the industry, very few have in place a comprehensive strategy that has reached the next level,” he said.

Karan also commented on the conference stating: “We are fortunate to have started this journey a while back and have uncovered much learning along the way. The forum is a widely recognized leader in addressing this particular issue and Batelco is honored to be asked to share its experience.”

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