In light of these challenging times, NBB would like to reiterate that the safety of our staff and continuous support to our individual and corporate clients, as well as the wider Bahraini community, remains our primary concern.
Our Relationship Managers have been proactively engaging with our Commercial and Retail clients to understand the challenges they are currently facing while advising on and discussing relief solutions to support them through this difficult period. Our clients are at the core of our strategy and we pledge to support and stand by their side through such times.
In line with the recommendations of the Central Bank of Bahrain, we will be deferring the installments of our consumer loans for affected customers. Customers are requested to contact NBB’s Call Centre on 17214433 for more information.
We would like to reassure all our stakeholders that the necessary precautionary, contingency and relief measures have been put in place to safeguard our bank from exposure to the virus and minimize the impact to our business and that of our customers.
We are fully abiding by the directives set forth by the respective Government bodies in regards to the bank’s operations and have implemented the necessary health measures to prevent the spread of the virus across our branches and maintain the safety and well-being of our customers and employees alike.
Our crisis committees are working hand in hand with the business units to closely monitor the situation, and take the necessary pre-emptive and corrective measures to ensure that our daily operations run smoothly and that our customers continue to receive optimum service and support for their financial requirements during this critical time.
We remain confident that the Government’s admirable containment of the situation, which has been recognized by the World Health Organization as a model for other countries to follow, and with the strong teams we have in place, we will be able to quickly recover and resume normal operations.
Our focus at the moment is to ensure the safety of our staff and customers and maintain business continuity as well as an uninterrupted customer experience. We remain committed to our employees’ health and safety, and to supporting the financial needs of all our customers throughout this time.