Bahrain-based Islamic retail bank, Ithmaar just launched a mobile app for its customers that allows them to plan their visits to the bank’s branches in advance. You know what this means right? You don’t have to wait for so long anymore!
The Ithmaar eQ app also allows the bank’s customers to view real-time information of all branches, which includes how far away the branch each and how busy it is. In addition, customers can directly book their appointments or issue virtual eTickets for the nearest branch, and they notify them when their turn approaches. Furthermore, the app also provides the timing and direction of the bank’s branches.
Ithmaar Bank chief executive officer Ahmed Abdul Rahim: “Ithmaar Bank has played a pioneering role in the establishment and subsequent development of Islamic banking in the region. It is a role we take great pride in, and we remain as committed as ever to staying abreast with the latest technology,”
He also mentioned that the app Ithmaar launched is part of their ongoing commitment to improving customer satisfaction. In particular, we remain committed to continuously enhancing our customers’ Islamic banking experience by deploying the latest, most efficient offerings. We listen closely and carefully to our customers, and we work to respond quickly and efficiently to meet or exceed their expectations,” he said.
The app is available for free download on both Apple Store and Google Play.
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