Deliveroo has announced today new financial support for their restaurant partners and the sector as a whole.
The company has introduced a new weekly payment service to boost cash for their restaurant partners in the UAE.
Restaurants will now be able to receive money made from deliveries within a week, instantly improving the cash flow of thousands of restaurants across the UAE.
This new service is available to all Deliveroo partner restaurants. Deliveroo will cover the increased banking charges for the rapid payments. It will be available for the next three months, and Deliveroo will assess whether to extend it at that point.
This new payment process will give restaurants faster access to their delivery revenue, helping them cover their costs, whether it’s paying staff wages or electricity bills. Having access to cash has never been more important for restaurants as they face financial pressures during the COVID-19 crisis, with dine-in revenue having been halted.
As the Government has forced restaurants to close their dine-in service, many are turning to food delivery to sustain their business. Hundreds of new restaurants have signed up to Deliveroo in the past month, meaning more outlets can continue to serve customers through delivery. Deliveroo’s new payment process will help restaurants’ ability to better manage their finances as they adapt to a delivery-only service.
This is just one of the recent schemes Deliveroo has announced to help restaurants during COVID-19. Responding to the needs of restaurants at this challenging time, Deliveroo has also:
- Created online marketing tools for restaurants to notify customers that they are available for delivery services
- Established teams of people across the business to support restaurants who want to be able to deliver
- Launched a micro-site for restaurant partners which provides information on how to operate safely during the COVID-19 crisis
- Developed a new ‘contact-free delivery’ feature in the app so that customers that use card payments can be confident that deliveries from restaurants are conducted safely
- Published best practice guidelines for converting existing restaurants into delivery-only operations
- Shared expert advice and guidance on how to operate safely during the outbreak
Anis Harb, General Manager of Deliveroo GCC, said:
“At Deliveroo, we want to do everything possible to support our restaurant partners during this worrying period. We are here to deliver for restaurants who want to carry on offering their amazing food to families at home. This new rapid payment system will immediately improve the cash flow of thousands of restaurants and help them better manage their finances during these challenging times.”