Too busy to shop, buy a gift or even have it delivered to someone last minute? While the majority of places nowadays offer delivery, you probably have a store or a cafe that you totally love and adore, but doesn’t deliver. Do you give up on your hopes and dreams in this case? This Saudi-startup hopes that you don’t because it’s here to help you with ordering and delivering packages!
Founded by CEO Fahd Altwairgi and COO Ali Alobaid, with their Partner and CMO Faisal Altwairgi, the startup Sprent launched in Riyadh in 2016 with the aim of connecting customers with service providers that would deliver any type of product in little to no time. Users can simply use the Sprent App where it will connect them with independent couriers called ‘Sprenters’, that will acquire the products or packages from any restaurant, the marketplace of the user’s choosing and have it delivered to them.
Users can also track their order status to check the time expected to receive their orders. Once the user receives their order, they can choose to pay either by cash or through credit card. After that, the user can rate their Sprenter and add their feedback on the quality and speed of the service.
While building their startup, the founders faced a couple of challenges, this included access to IT resources and the collection of cash on delivery (CoD). According to Fahd, they managed to overcome this by shifting their core engine development from being outsourced, which in turn increased the service quality of Sprent. In addition, they have introduced a system that can settle Sprenters payment in a faster and more efficient way.
The startup Sprent also took part in the Seedstars GCC Competition which was held last September 2017 in Bahrain, where they were amongst the top 10 finalists in the competition. Fahd mentions that the Seedstars competition was the first time for Sprent to be pitched and gain exposure outside Saudi Arabia, and this allowed them to gain more connections that will enable the founders to expand their startup in the future. “This experience has shown us how big the market is which made us even more excited,” Fahd concludes.