The Labor Fund “Tamkeen” directs its clients to book appointments electronically via the “Skiplino” application to organize attendance to its customer service centers for any visits to benefit from the support programs.
This approach comes in line with Tamkeen’s efforts to automate all services, while facilitating the audit procedures at customer service branches whenever needed, and working in line with government measures to focus on promoting the activation of services electronically. All of which is within the national efforts to contain the spread of the Corona virus.
Through its various virtual platforms, Tamkeen is keen to facilitate various procedures, including submitting applications through the electronic portal, activating personal accounts of its clients, making payments, virtual interviews, field visits and other various solutions.
Tamkeen’s platform on Skiplino is one of the digital solutions offered to its customers by facilitating waiting times and congestion in its customer service centers, and organizing the work in an intelligent manner that allows raising and enhancing the quality of service.
Tamkeen’s CEO, Dr. Ebrahim Mohamed Janahi, has confirmed that Tamkeen recently launched a Business Continuity Support Program that comes in line with the national efforts to combat the economic consequences of the Corona pandemic, and provide the necessary support to small and micro enterprises, by providing financial grants To support part of the basic operating expenses of the affected institutions, which contributes to supporting its continuity in light of the challenges it faces in these current circumstances.
He further explained that Tamkeen was keen to facilitate the application mechanisms of this program electronically without the need to physically visit customer service centers, noting that in case of the need for any visit to any center, applicants will have to book their appointments electronically in advance, to facilitate their service in the best way.
